शुल्क वापसी की नीति

At Designer Arts India, we are committed to delivering high-quality products and exceptional service. To maintain clarity and fairness, please review our updated return and refund policy below:

1. Return Eligibility: Returns are only accepted under the following conditions:

• The item received is damaged or defective.
• The customer did not receive the right item.

We do not accept returns for reasons such as change of mind, dislike of the product, or any other non-defective reasons.

2. Eligibility: To be eligible for a return, your item must meet the following criteria:

• It must be in its original packaging.
• It must have all original tags and labels attached.
• It must be accompanied by the original purchase receipt or proof of purchase.

3. Return Request Process: If your order qualifies for a return (as per the above conditions), please follow these steps:

• Contact our customer support team within 7 days of delivery at info@designerartsindia.com or call us at +91-93552 54435.
• Provide your order number, clear photos of the item, and a brief description of the issue.
• Once verified, we will issue a Return Merchandise Authorization (RMA) and further instructions.

4. Damaged or Defective Items: If the item you received is damaged or defective:

• We will offer a free replacement or full refund.
• You are not responsible for any return shipping charges in such cases.

5. Non-returnable items: We do not accept returns on the following:

• Items returned without a valid reason as stated above.
• Custom or personalized items.
• Items returned after 7 days of delivery.

6. Refunds: Once your return is approved and the item is received and inspected (if required), we will process your refund to the original payment method.

Refunds may take up to 7 business days to reflect in your account.

7. Exchanges: Exchanges are only offered if:

• The received product is defective or damaged.
• The product was incorrect due to our error.

8. Contact Information: If you have any questions or need assistance with a return, please contact our customer support team at info@designerartsindia.com. Alternatively, you can also call us at +91- 93552 54435.

Please note that our return policy is subject to change, and any updates will be reflected on our website. We appreciate your business and value your satisfaction as our customer.

Designer Arts India reserves the right to refuse returns or exchanges that do not comply with this return policy.

We appreciate your understanding and thank you for shopping with us!

Sincerely,

Designer Arts India

info@designerartsindia.com

+91-93552 54435